IT Status

Updated: 24 September 2021

We’re sorry, there is an IT outage affecting all Leeds Conservatoire IT services.

To restore access for staff and students, we will need to reset your account. Please read carefully below.

Higher Education students

To reset your IT account

Email ITSupport@lcm.ac.uk with the following details:

  • Full name
  • Student ID number
  • First line and postcode of your permanent address
  • Mobile number

Requests are being dealt with in the order that they are received.

Access to timetables

If you cannot access your timetable via Space, we have staff available on Saturday 25 and Sunday 26 September to help you.

Email help@lcm.ac.uk with the following details:

  • Full name
  • Student ID number
  • Mobile number
Staff

To reset your IT account

Email ITSupport@lcm.ac.uk with the following details:

  • Full name
  • IT account username
  • Date of birth
  • Staff ID number (found on your staff card or payslip)
  • Mobile number

Requests are being dealt with in the order that they are received.

Access to timetables

If you cannot access your timetable via Space, we have staff available on Saturday 25 and Sunday 26 September to help you.

Email help@lcm.ac.uk with the following details:

  • Full name
  • Staff ID number (found on your staff card or payslip)
  • Mobile number
Graduates, alumni

Email ITSupport@lcm.ac.uk with the following details:

  • Full name
  • Student ID number
  • First line and postcode of your permanent address
  • Mobile number
Former members of staff

If you no longer have a Leeds Conservatoire IT account but have received a text alert, we’re sorry. We will update our systems to remove your details once our access is restored.

Congratulations to 2021 graduate George Riley (@PHouseRecStudio), who was awarded The Conservatoire Prize for BA Mu… https://t.co/WR6vqpdgGG
UoH-Logo.png (2) QAA logo Conservatoires UK logo Partner_1.png AEC logo Roland logo prs-keychange-logo_red-blue_pantone-c (fine to use).png Luminate_Education_Group_Logo (small).png